mtn mobile money
payment solution is not a news to most Nigerian citizen.It is not a news that Nigeria is planning to be a cashless country and every one should follow the footstep.mtn mobile network
is also one of the company that has introduce mobile money
into Nigerian economy.mtn mobile money payment is another innovative idea to make cash payment of transaction an easy task.with mtn mobile money,you can transact and pay for your transactions using your mobile phone.mtn mobile money has already started in Nigeria and you should not be left out in tracking you money.mtn mobile money payment is a new form of making payment with your mobile phone.this surely a welcome development in the Nigeria economy.mtn mobile money payment solution
is compatible with any mobile phone that has the feature to send and receive sms text message,so you can take advantage of this to take part in this new form of mobile money payment.mtn mobile money can enable you to make dstv payment,utility bill,other transactions.read the faq contain in mtn mobile money payment solution.
i wrote a post on meaning of glo mobile moeny
What is MobileMoney and what are the benefits?
MobileMoney is a convenient, secure, and affordable way of sending money using an MTN mobile phone. This service is offered by MTN in partnership with GTBank.
Who can use the MobileMoney?
MobileMoney is available to all subscribers of the service. Non-subscribers can also benefit from a number of the services in MobileMoney.
Do I need to have a bank account to use MobileMoney?
No. You do not need a bank account to use MobileMoney.
Where can I register for the service?
Approach any participating agent to register.
What do I require to register?
The requirements vary with the MobileMoney account type that you want. The three variants are:
Unbanked: Allows you maximum transaction limit N3,000 and daily limit of N30,000
Semi Banked: Allows you maximum transaction limit N10,000 and daily limit of N100,000
Fully Banked: Allows you maximum transaction limit N100,000 and daily limit of N1,000,000
Can I use my existing SIM for the MobileMoney service?
Yes. You may use your existing SIM if it is MobileMoney compatible. The MobileMoney menu is displayed on all compatible SIMs. If your SIM is not compatible; you may request for a SIM swap or purchase a new SIM.
Will I be charged for the SIM swap?
Yes. You will be charged for the going market rates for a SIM swap. However, this is waived for those participating in Pilot
Can I keep my existing phone number if I register for MobileMoney?
Yes. You may keep your existing phone number.
Will I be able to save my old contacts on the new SIM card if I do SIM swap?
Yes. You should copy your old SIM contacts to your phone before you do a SIM swap. Alternatively, you may use MTN Phonebook Backup to copy your contacts to the MTN network and retrieve them to your new SIM after the swap.
Do all mobile phones support MobileMoney?
Yes. The MobileMoney application is registered on the SIM card and is independent of the mobile phone.
Where is the money that is deposited into a MobileMoney account?
The money is domiciled at the primary bank which in this case is Gtbank
Can I do MobileMoney transfers on the internet?
Yes. You can access your MobileMoney account via the following internet link: http://www.GTbank.com/MobileMoney
What is the difference between Share & Sell and MobileMoney?
MobileMoney allows you to send and receive real money on your mobile phone, and cash-out at any participating agent or ATM. Share and Sell Service allows you to send MTN prepaid airtime to be used for voice calls and SMS.
Can I receive, make calls and access other Services like migration from one tarrif plan to the other while using MobileMoney SIM card?
Yes. The MobileMoney SIM card is a normal SIM card, and has the same functionality as any other SIM.
What features are available with MobileMoney?
Load a MobileMoney scratch card into your MobileMoney account
Send and receive money from the convenience of your mobile phone
No need for a Bank account to send or receive money
Reach anyone in Nigeria; the receiver need not have a phone
Buy prepaid airtime for yourself and other customers
Manage your MobileMoney account
Withdraw cash at an participating agent or ATM
Can I use an existing MTN prepaid airtime scratch card to recharge?
No. You cannot use an existing prepaid airtime card. There is a special scratch card for MobileMoney which can be obtained from participating agents
Can I use MobileMoney to pay for my utility bills like electricity and water charges
No, you may not use your MobileMoney account as a collateral
What is MobileMoney debit card?
The MobileMoney debit card is similar to the regular ATM card; it is linked to your MobileMoney account and allows you to withdraw cash from any ATM displaying the Interswitch and QuickCash (ATMC) Acceptance Logos
What transactions can I perform with my MobileMoney debit card?
You can check/ print balances, check/ print mini-statement & Cash withdrawal
How secure is my MobileMoney debit card?
Your MobileMoney debit card is protected by a secret Personal Identification Number (PIN). Your debit card PIN is the same with your MobileMoney account PIN. This number must never be disclosed to anybody. If you have reasons to believe your PIN has been compromised, you can change it from the MobileMoney menu.
How soon can I start using my MobileMoney debit card after I receive it
You start using your MobileMoney debit card immediately once you link it to your account. You can switch the card ON or OFF via the MobileMoney menu on your phone
Can I use my MobileMoney debit card to make foreign currency payment?
No. Your MobileMoney debit card is a Naira denominated debit card, tied to your MobileMoney account with the bank. You can only make payments that are dominated in Naira.
Can I use my MobileMoney account outside of Nigeria?
Yes. The MobileMoney service originates from your SIM card and is sent encrypted to the Network operator in Nigeria. The service works as normal. However, you may be charged for the SMS traffic by the host network at International Roaming rates.
Can I transfer money from my bank account to my MobileMoney account?
Yes. If you have a GTBank account, you can link that account to your MobileMoney account and load money into your MobileMoney account using the mobile phone.
Can I transfer money out of my MobileMoney account to my bank account?
Not yet; however this feature will be available in future versions
Can I get overdraft facility on my MobileMoney account?
No. You cannot use more money than you have available in your MobileMoney account.
Can I use MobileMoney on a community phone?
Not yet. This functionality will be available in future versions
SECURITY & SUPPORT
How do I keep my MobileMoney Account secure?
You need to keep your Account PIN secret from others. Memorize your Account PIN and do not carry it with your phone. Never give away your Account PIN. If you have reasons to believe your Account PIN has been compromised, you can change the Account PIN from the MobileMoney menu.
What is my PIN?
PIN stands for Personal Identification Number. It is a 4-digit number known only to you, and is used to authenticate your MobileMoney transactions. You are required to remember your PIN at all times.
Is the MobileMoney account PIN the same as my SIM card PIN?
They don’t necessarily have to be the same. The selection of PIN is your decision.
Who do I contact for support ?
Contact the MobileMoney Call Centre on 118
Is my money safe?
Yes. Your money is stored safely within GTBank in a special account opened for MobileMoney.
Can I change my PIN on an ATM machine?
No. You can only set or change your PIN from your MobileMoney phone.
What happens if my phone/SIM is lost or stolen?
Your money is safe. Your MobileMoney account is protected by your Account PIN.
What do I do if my phone/SIM is lost or stolen
Call the MobileMoney Call Center on 118 to block your account. Thereafter, swap your SIM at any participating outlet. Lastly, call the MobileMoney call Center on 118 to unblock your account
What do I do if my debit card is lost or stolen?
Deactivate your card immediately using the debit card ON/OFF feature on your phone. Thereafter, call the customer care help line on 118 for the card to be hot listed
What do I do if my MobileMoney scratch card is damaged?
You need to call the MobileMoney Call Center on 118 and follow their instructions.
How much does it cost?
Visit the MobileMoney website for more information on tariffs on www.GTbank.com/mobilemoney.
Will I be charged for receiving money to my MobileMoney account?
No. Receiving money transfers into your MobileMoney account is FREE.
Will I be charged for SMS traffic on MobileMoney account?
No. The SMSs generated by the MobileMoney application are FREE.
Will I be charged for checking my account balance?
Any time you send or receive money you will receive a balance notification for FREE. Subsequent balance enquiry a charge of N5 per enquiry.
Will I be charged for Checking my statement on the internet
No you will not be charged, this service is FREE.
source mtn gtb mobile money faq
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